{"id":7144,"date":"2018-01-19T14:15:32","date_gmt":"2018-01-19T13:15:32","guid":{"rendered":"https:\/\/www.verex-tactical.com\/faq\/"},"modified":"2024-08-08T06:16:39","modified_gmt":"2024-08-08T04:16:39","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.verex-tactical.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"[vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#0a0c14″ scene_position=”center” top_padding=”8%” text_color=”light” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” zindex=”20″ overflow=”visible” overlay_strength=”1″ gradient_direction=”top_to_bottom” enable_shape_divider=”true” shape_divider_color=”#ffffff” shape_divider_position=”bottom” shape_divider_height=”20%” bg_image_animation=”none” video_mute=”true” shape_type=”straight_section” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_row_inner column_margin=”none” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” font_color=”#bea05a” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”slight-twist” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_column_text css=”” text_direction=”default”]\n

FAQ<\/h4>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” left_padding_desktop=”13%” constrain_group_2=”yes” right_padding_desktop=”13%” left_padding_tablet=”0″ right_padding_tablet=”0″ text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”slight-twist” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_highlighted_text text_color=”#ffffff” style=”text_outline” outline_thickness=”regular” custom_font_size=”10vh” text_direction=”default”]\n

Frequently Asked Questions<\/h1>\n[\/nectar_highlighted_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” left_padding_desktop=”0″ constrain_group_2=”yes” right_padding_desktop=”0″ text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”padding-6-percent” column_padding_tablet=”no-extra-padding” column_padding_phone=”no-extra-padding” column_padding_position=”left-right” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” 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FAQs<\/i> about Cerakote, Glock Tuning, Red Dot Cut & more<\/h2>\n[\/nectar_highlighted_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”custom” column_margin_custom=”7vw” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”3%” bottom_padding=”12%” left_padding_desktop=”7vw” constrain_group_2=”yes” right_padding_desktop=”7vw” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.8″ gradient_direction=”left_to_right” shape_divider_color=”#000000″ shape_divider_position=”bottom” shape_divider_height=”99%” bg_image_animation=”none” shape_type=”straight_section” gradient_type=”default”][vc_column left_padding_desktop=”2vw” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” font_color=”#000000″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”advanced” gradient_type=”default”][toggles style=”minimal_shadow” accordion=”true” accordion_starting_functionality=”closed” border_radius=”none”][toggle color=”Accent-Color” heading_tag=”h4″ heading_tag_functionality=”default” title=”Who is behind VEREX Tactical?”][vc_column_text css=”” text_direction=”default”]VEREX Tactical<\/strong> is a brand of FBT Fine Ballistic Tools GmbH<\/strong> based in Gr\u00f6bming, Austria<\/strong>.<\/p>\n

Legally, we operate as a firearms manufacturer and dealer<\/strong> with worldwide trade relationships, and we have a subsidiary in the USA<\/strong>.<\/p>\n

Our in-house shooting range<\/strong> allows our customers to test the weapons on-site before purchasing them in our shop.<\/p>\n

In addition to trading firearms and ammunition, we run an internal development department and create our prototypes using state-of-the-art CNC, laser, and 3D printers<\/strong> entirely autonomously.[\/vc_column_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h4″ heading_tag_functionality=”default” title=”What does VEREX Tactical do?”][vc_column_text css=”” text_direction=”default”]In addition to our signature designs<\/strong>, we also offer standard modifications of grips (e.g., stipplings, undercuts, etc.) and slides (e.g., Red Dot Cuts).<\/p>\n

With our weapon coatings like Cerakote, PVD, and DLC<\/strong>, we can also realize color designs for weapons, knives, and more.<\/p>\n

For those who desire even more customization, we can create complete customizations and theme weapons in our Premium Line<\/strong>. However, it is important to note that these require significantly more time and are therefore situated in a different budget category compared to our Signature Line<\/strong> modifications.[\/vc_column_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h4″ heading_tag_functionality=”default” title=”Do I have to buy a new firearm to customise it?”][vc_column_text css=”” text_direction=”default”]In addition to the option to purchase completely finished new firearms<\/strong> from us, customers also have the opportunity to have their own weapons modified<\/strong> by us.[\/vc_column_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h4″ heading_tag_functionality=”default” title=”How do I order?”][vc_column_text css=”” text_direction=”default”]\n

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Have you found a suitable design<\/strong> or desired modification<\/strong> in our online shop and read through all relevant FAQs regarding shipping, etc.?<\/p>\n

You can then easily add the desired modifications<\/strong> to your cart in the online shop and complete the purchase process.<\/p>\n

It’s best to print out the order confirmation<\/strong> and include it in the package (if you don’t have a printer available, you can also write your full address and contact details<\/strong> as well as the order number<\/strong> on a note and include it in the package).<\/p>\n

Once your weapon has arrived<\/strong> at our facility and payment has been received<\/strong>, your order will be queued for processing. After the modification is complete, the customer’s weapon will be returned as a secure EMS+ value package<\/strong> with personal delivery. If it is a new weapon<\/strong> that has been ordered, it must be picked up at the shop. By arrangement, we can also send ordered new weapons to a firearms dealer<\/strong>, who will then take care of the registration in the ZWR<\/strong>.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n[\/vc_column_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h4″ heading_tag_functionality=”default” title=”Shipping firearms within Austria?”][vc_column_text css=”” text_direction=”default”]The laws of the respective country apply here!<\/strong><\/p>\n

In Austria, the shipment of (unloaded!<\/strong>) firearms is permitted as long as it is ensured that the package does not end up in the wrong hands.<\/p>\n

Austrian Post AG<\/strong> offers the “value package”<\/strong> shipping option, in which every officer must sign when receiving the package. This ensures that the whereabouts are 100% traceable<\/strong>. Furthermore, the package should be sent as EMS<\/strong> to ensure the fastest possible arrival and to prevent the package from spending a long time in a distribution center.<\/p>\n

The return shipment is then carried out in the same way, but with the additional option of “personal delivery”<\/strong> to ensure that the package with the weapon is only handed over to the authorized person and does not end up in, for example, children’s hands.<\/p>\n

New weapons<\/strong> may not be shipped, as mail order sales are prohibited in Austria. These must be picked up in the shop or, after consultation, can be sent to a firearms dealer<\/strong> who will then carry out the necessary registration in the Central Weapons Register (ZWR)<\/strong>.[\/vc_column_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h4″ heading_tag_functionality=”default” title=”Shipping firearms from Germany?”][vc_column_text css=”” text_direction=”default”]\nPlease contact our firearms trade partner in Germany for the transfer of your weapon from Germany:<\/p>\n

Waffenhandel Marcel Schreiterer<\/strong>
\nWeberstra\u00dfe 27<\/strong>
\nDE-08412 Werdau<\/strong><\/p>\n

Phone:<\/strong> +49 3761 477496-0
\nEmail:<\/strong> info@schreiterer.com<\/a>
\nWeb:<\/strong> www.schreiterer.com<\/a><\/p>\n

Mr. Schreiterer and his team will organize the necessary export permits, the secure shipment to FBT Fine Ballistic Tools GmbH<\/strong>, as well as the re-importation to Germany. The cost for this service is \u20ac300.00<\/strong>, which includes all administrative fees, as well as the outbound and return shipping with a specialized logistics company.
\n[\/vc_column_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h4″ heading_tag_functionality=”default” title=”Shipping from another country?”][vc_column_text css=”” text_direction=”default”]\nPlease contact the firearms dealer you trust<\/strong> for the transfer of your weapon from outside the EU or a third country<\/strong>. They will discuss the possibilities and costs of the transfer<\/strong> with you in advance before contacting us to arrange the shipment.
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That strongly depends on the desired modification. In our online shop, you will find numerous standard modifications<\/strong>, coatings<\/strong>, and our signature designs<\/strong>.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
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For those who desire even more customization, our Premium Line<\/strong> is available. However, it should be noted that this option is in a higher budget category due to the significantly higher time investment. For example, the basic modification of theme weapons starts at \u20ac2,000<\/strong>, with almost no upper limits if a customer desires exclusive modifications such as gold and jewel inlays.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n[\/vc_column_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h4″ heading_tag_functionality=”default” title=”What is Cerakote | PVD | DLC?”][vc_column_text css=”” text_direction=”default”]Here you will find detailed information about the different types of coatings and which one is best suited for your purposes: >>Coatings<<<\/strong><\/a>[\/vc_column_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h4″ heading_tag_functionality=”default” title=”Is a CIP reproofing always neccessary?”][vc_column_text css=”” text_direction=”default”]\n

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A reproofing<\/strong> is necessary if material is removed from a highly stressed weapon part or if a heat treatment above the tempering temperature is performed. Milling and laser work on the slide or barrel always require reproofing (in Germany, this also applies to modifications of the frame).<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
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Cerakote and DLC coatings do not reach these temperatures, but for a PVD coating on the barrel, slide, or cylinder, reproofing is also required.<\/p>\n

The CIP proofing<\/strong> is automatically commissioned by us at the proof house if it is necessary. Modified weapons (or parts) are only handed back to the customer after successful reproofing.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n[\/vc_column_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h4″ heading_tag_functionality=”default” title=”Restaurations & barrel threading?”][vc_column_text css=”” text_direction=”default”]We also restore old weapons<\/strong>, giving them both a new appearance and a technical update so that, for example, a beloved heirloom or an aging hunting rifle looks like new again.<\/p>\n

In this process, we also offer thread cutting<\/strong> for the installation of suppressors, as well as conversion to carbon stocks<\/strong> from the range of FBT Fine Ballistic Tools GmbH<\/strong>.[\/vc_column_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h4″ heading_tag_functionality=”default” title=”How long does a modification take?”][vc_column_text css=”” text_direction=”default”]This depends on the desired modification<\/strong> as well as our current order situation<\/strong> and possibly the situation at the proof house. While a simple Cerakote coating<\/strong> takes about 3 weeks, modifications that require a CIP reproofing<\/strong> will take at least 6 weeks.[\/vc_column_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h4″ heading_tag_functionality=”default” title=”Do I need to send the weapon disassembled?”][vc_column_text css=”” text_direction=”default”]Ideally, the weapon<\/strong> should be disassembled by the customer before the modification so that we can directly work on the parts.<\/p>\n

However, we are happy to take on this work for a fee<\/strong> (the costs are calculated based on the actual time spent<\/strong> at the respective hourly rate<\/strong>). If reproofing<\/strong> is required after the modification, the weapon must be assembled by us before it goes to the proof house.<\/p>\n

For this, we need the complete weapon<\/strong>, and delays can occur<\/strong> if parts are not sent by the customer.[\/vc_column_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h4″ heading_tag_functionality=”default” title=”Can I also order tuning parts and accessories?”][vc_column_text css=”” text_direction=”default”]\n

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In addition to our constantly growing range of products<\/strong>, we are also happy to order and install your desired accessories from third-party suppliers.<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n[\/vc_column_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h4″ heading_tag_functionality=”default” title=”Governmental inspection during modification?”][vc_column_text css=”” text_direction=”default”]In the unlikely event that you have a weapon inspection by the authorities while your weapon is with us for modification, you can present the order confirmation<\/strong>.<\/p>\n

The authority will then contact us directly to verify the whereabouts of the weapon.[\/vc_column_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h4″ heading_tag_functionality=”default” title=”Do you also modify airsoft and blank firing weapons?”][vc_column_text css=”” text_direction=”default”]Milling work<\/strong> and signature designs<\/strong> are not possible on blank firing and airsoft weapons.<\/p>\n

We also perform Cerakote coatings<\/strong> and smaller laser engravings<\/strong> on non-lethal weapons upon request. Please note that the effort for us is the same as for a live weapon, and therefore no lower price is possible.[\/vc_column_text][\/toggle][\/toggles][\/vc_column][vc_column column_padding=”padding-5-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” top_margin_tablet=”10%” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#0a0c14″ background_color_opacity=”1″ background_hover_color_opacity=”1″ background_image=”21937″ background_image_position=”center center” background_image_stacking=”front” enable_bg_scale=”true” background_image_loading=”default” column_backdrop_filter=”none” font_color=”#ffffff” column_shadow=”none” column_border_radius=”10px” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”30″ text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” bottom_margin=”100″ column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” font_color=”#ffffff” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-bottom” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” delay=”500″ column_padding_type=”default” gradient_type=”default”][nectar_video_lightbox link_style=”play_button_2″ nectar_play_button_color=”Default-Accent-Color” hover_effect=”defaut” box_shadow=”none” border_radius=”none” play_button_size=”default” video_url=”https:\/\/www.youtube.com\/watch?v=W5IdLfuVemM”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

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